Head of Operations - Service Centre
Experience: 12 - 18 Years
Education: UG - Any Graduate - Any Specialization, PG - M.Tech - Any Specialization
Industry Type: Industrial Products/Heavy Machinery
Functional Area: Production, Maintenance, Quality
Desired Candidate Profile
- After Sales Service - Erection & Commissioning, Preventive, Periodical and breakdown maintenance of Dumpers under warranty and extend technical Support to customers for outside warranty equipments/parts.
- To generate and execute Repair Orders from customers so as to achieve Sales target set by the Management.
- Rehabilitation / Major Repair of Belaz make dumpers against Customer Order.
- Overhauling of major Sub Assemblies like Transmission, Engine, Differential and Final Drives of Dumpers against customers order as well as for warranty Failures on new Equipments.
- Repairing of Hydraulic Pumps, Torque Converter, Hydraulic Cylinders, Control Valves and other Hydraulic aggregates used in the dumpers against customers order as well as for Warranty failures on new equipments.
- AMC/ MARC Contract - Monitoring of Annual Maintenance Contract, Maintenance and Repair Contract of Belaz equipments.
- Spare Parts- Forecasting, Planning and indenting for the above jobs.
- Management of Bills Receivables and Sundry Debtors.
- Management of Operational and Administrative functions including production planning, Budgeting, Job Schedule, Billing, Personnel, Safety as well as dealing with local contractors/ Suppliers.
- Outsourcing - Preparation of tender documents and execute tendering processes for outsourcing / sub - contracting of some of the jobs.